OUR POLICIES

How We Work & What We Stand By

We believe in transparency, responsibility, and reliability. Our company policies are designed to ensure clarity and trust at every step of your experience with us.

01

Quality Assurance

All products undergo thorough quality checks to ensure consistency and durability. Our linens are designed
for commercial use.

02

Customer Commitment

We provide flexible order options, competitive pricing, and customization services to meet client needs

03

Ethical Manufacturing & Sourcing

We partner with ethical manufacturers who uphold fair labour practices, safe working conditions, and
responsible sourcing.

04

Data Protection & Confidentiality

All client information is treated with the utmost confidentiality and in compliance with GDPR regulations.

05

Returns & Complaints Policy

Issues must be reported within 7 days of receipt. We offer replacements, refunds, or adjustments as
appropriate

06

Sustainability Commitment

We aim to reduce our environmental impact through eco-friendly material sourcing and sustainable
packaging practices.

07

Health & Safety

Our textiles are manufactured with high safety standards to ensure suitability for hospitality and kitchen
environments.